Privacy Policy

This privacy policy sets out how Highly Strung uses and protects any information that you give us when you use our website


‘We’ and ‘Our’ refer to Highly Strung Beads.
‘You’ and ‘Your’ refer to a customer of Highly Strung Beads.
‘Processing’ means collecting and storing data and using it to contact you if consent is given.
‘Our website’ means
‘Device’ means any computer, tablet or smart phone.
‘GDPR’ means the General Data Protection Regulation.
‘Information’ and ‘Data’ are used interchangeably.


Why do we collect information?

We need to collect and store some personal information about you so that we can fulfil your order and contact you in the event of any query about it.


What information do we collect?

The personal information we collect and store is limited to that shown on our order confirmations and invoices, as follows:
– Your invoice name and address
– Your delivery name and address if different
– Your telephone number
– Your email address
– A list of the items you purchased from us


Do we share your personal information with third parties?

No. We only share your details with Royal Mail for the purposes of delivery.


How is our website secured? is a secure website protected by Secure Socket Layer (SSL), as indicated by the padlock symbol in your browser. SSL protects data by encrypting it as it travels over the internet between your web browser and the server.


How do we process online payments?

Online payments are made through the secure website of our Payment Service Provider (PSP), which is PayPal. They are PCI-DSS compliant to the highest level, ensuring that your card details are secure. We never see your full card details because you enter them directly through the PSP website. The only payment information we see and store is the PayPal transaction number.


How do we process telephone orders?

Telephone payments are processed via PayPal at the time of order. No record of your card details is made or stored.


What about cookies?

Like most websites, we use cookies to provide you with a better user experience. Some cookies are required to enjoy and use the full functionality of this website. Your web browser should provide you with the controls to manage and delete cookies from your device, but if you opt out it may prevent the website from functioning correctly – you may not be able to view your basket or checkout properly.


Can I find out what information you are holding about me?

Yes, you may request details of personal information which we hold about you – a small fee may be payable. If you would like a copy of the information held on you please write to Highly Strung Beads, 10 Cross Street, Burnham-on-Sea, Somerset, TA8 1BN.


This policy was updated on 25thMay 2018.

We may need to update this policy so please check back and read through it every so often.